ON TRACK’s goal is to make your life as easy as possible - we want you to focus on the more important things in life. You have enough to worry about during the day, without the extra hassle of traffic fines. ON TRACK’s mission is to make your driving a pleasure again. Below are some answers to your questions. If you do not find the answer you are looking for, just email or call us.
You say that ON TRACK products will save me a bunch of money. How?
A. Since 1993, we have saved motorists many millions of dollars that they would have otherwise paid in traffic fines.
A speeding ticket can easily cost you 4-5 times the cost of a license plate cover! This by itself makes our effective products a great deal! Multiply this by how many times the spray or cover saves you in a year, and depending on how you drive, this could amount to a saving you hundreds of dollars each year in fines!
So, driving without ON TRACK protection is unwise.
I see cheaper anti-radar products being sold on the internet. Why should I not buy one of these instead?
A. The answer is Quality vs. Price. Buying by price alone can be false economy. Look, do you want to buy an inexpensive knock-off that does not work and gets you a ticket? No, you do not. This actually costs you lots of money. Or, would you rather buy a quality product that will save you money the first time you need it? The answer is simple.
ON TRACK Manufacturing Corp. has been producing quality products since 1993. Some competitors may have a cheaper price. Why? Well, like with most things in life, it is because they make an inferior product. They do not and cannot match the quality of ON TRACK products. You get what you pay for.
Quality is exceedingly important with these types of products. You are depending on them to perform. In the <
> section on this website, you will see a sample of our competitor’s versions. All competitors use regular clear box packing tape available in a stationery store to laminate covers together. They use the same inferior plastics used to make things such as plastic bottles (PETG).
Why? They do this to save money. The result is predictable. The covers fall apart in a few weeks. The tape they use is designed for temporary indoor use. Not rigorous outdoor use over a period of many years.
We tested them in the Arizona heat. We tested them in the rainy Pacific NW. Judge for yourself, and then decide who you would rather buy from.
So, make sure to ask if it is a fully-laminated genuine ON TRACK product. Do not accept imitations.
Why do you not make other designs of number plate covers that I see elsewhere?
A. Because they are simply not as good as an ON TRACK product. If someone invented a better product than we currently manufacture, we would immediately switch our production to make it also. We would be crazy not to do this.
So the answer is easy. There is only one reason why we do not make it, and that is because it is not as good as our existing products.
Why is there no price list on your web site?
A. We export to over 43 countries. All license plate sizes and shipping costs are different. Please enquire.
How can I get your products? Do you have a distributor in my country?
A. We have dealers and distributors all over the world to serve you. Please enquire.
I just received a speeding ticket, and need protection fast. How long will it take to get my cover or spray?
A. We usually make and ship your cover within 48 hours. This includes custom sizes. Shipping time depends on method of shipping and destination. Please enquire.
Are you really the manufacturer, or just a re-seller?
A. We are the world's largest manufacturer of the products you see on our web site. All products we sell are manufactured by ON TRACK. Our dealers and distributors may private-label our products with their name on them. If you are not sure that you are getting a genuine ON TRACK product, just call us to confirm. We will set things right. We have been making quality products since 1993.
Do your products come with a warranty?
A. Yes. ON TRACK plate covers come with a standard written 1-year warranty.
How easy are your products to install?
A. Easy. It takes less than 5 minutes to install a cover or spray on Photo Fog.
I am impressed with what I see. How do I become a dealer or distributor of your products?
A. Refer to the "About ON TRACK" web page for the benefits of becoming a dealer/distributor of ON TRACK products. Then fax us a formal request for more information on your company stationery. Complete name, company name, street address, telephone, fax, and e-mail address are required. Provide web site address if applicable.
What is the difference between photo-radar, laser, and regular radar? Are they different?
A. Yes, very different. Photo-radar uses regular radar to measure your speed, and the special camera automatically takes a photo of your vehicle. The photo is then mailed to you with a speeding ticket. You do not get stopped by police at that time.
"Laser" refers to being targeted by a laser gun operated by a police officer. It sends out a laser beam to measure the speed of your car, instead of using radar. If you are speeding, you are stopped immediately and issued a ticket.
Regular radar works by emitting a radio frequency. It was the first type of radar used years ago, and is now used in various frequency bands like X, K, and Ka. Newer radar detectors detect all these frequencies (see paragraph about why radar detectors do not work for Ka photo radar).
Is there a difference between "Laser" and "Laser Radar"?
A. No. "Laser" and "Laser Radar" are commonly used to describe police laser or LIDAR (Light Detection and Ranging).
How is photo-laser different from photo-radar? Do Photo Fog, the Protector, and the Total Eclipse work against the new photo-laser?
A. Photo-laser differs from photo-radar by the way in which your speed is measured. The first uses a laser beam, the other uses conventional radar. The photographs taken by both systems are the same. Photo-laser is more accurate, and is therefore starting to be used world-wide. Yes, our photo radar products will also protect you from photo-laser.
What is "Overhead photo radar" and how does it differ from the regular "side photo radar"?
A. "Overhead photo radar" refers to photo radar taken from above the vehicle, instead from the "side" of the road. In some areas, photo radar is taken from bridges, overpasses, or light poles. "Side photo radar" is always taken from the side of the road.
When should I use Photo Fog spray?
A. Photo Fog was designed for those areas where our popular anti-photo radar license plate covers can not be used. Photo Fog prevents a ticket under the correct light conditions.
PHOTO RADAR WITH USE OF FLASH: This is what Photo Fog was designed for. It works by reflecting back the strong photo radar flash and overexposing the license plate in the picture. Best results will be obtained at night or daytime cloudy sky, when flash is more likely to be used.
PHOTO RADAR WITHOUT USE OF FLASH: We highly recommend our proven product, the "Protector" anti-photo radar license plate cover. This cover works under any light conditions, with or without flash.
No spray on the market today is effective against photo radar cameras when they do not use flash.
Some sellers of products similar to Photo Fog tell me that their spray works all the time, under all conditions. Is this true?
A. No, they are NOT telling you the truth. The reason why is simple. On bright or sunny days, photo radar does not need to use flash to get a good picture of your license plate. (Just like your own personal camera does not need to use a flash.)
A spray-on product will not work if strong flash is not being used. (see question on how Photo Fog works). No spray on the market today is effective against photo radar cameras when they do not use flash.
This is why it is important for you to buy from a reputable firm like ON TRACK, where you always get the facts explained.
How long does Photo Fog last on the license plate once applied?
A. After the initial application, we recommend a light touch-up a few times per month. Photo Fog may need to be re-applied following heavy rain, or washing the car. The 2 oz. Bottle is approximately a 3-month supply and the 8 oz. Bottle a 12-month supply.
Will your cover fit my car or motorcycle license plate, if it is a special size?
A. Yes. We stock over 150 stock sizes. We have sizes for all countries. If we do not have your size in stock, we can make it at no extra cost within 48 hours.
Does the Protector (anti-photo license plate cover) also work for Laser?
A. No. Use our Laser Shield instead. If you need protection for both photo and laser, use Total Eclipse if you can (see question about how Total Eclipse works.)
How well does the Protector (anti-photo license plate cover) work?
A. Over 100,000 of these covers are now used world-wide by satisfied customers. Automotive magazine reviewers love our products. For references go to "What the Critics Say" web page.
How do I protect myself from "overhead photo radar"?
A. Tell us you need the "Overhead Version" of our Protector. The light-bending lens in this cover is rotated by 90 degrees, to offer more protection from above than from the sides. These are available in all sizes.
Is it legal to put the cover over my license plate?
A. Rules and regulations vary from country to country, and locally between states, cities, and jurisdictions. If you are concerned about this, you need to check with your local authorities. If you prefer, use Photo Fog instead.
What about license plate covers that block only 1 or 2 numbers? Do they work?
A. NO. They do not work, no matter what they say! The answer is simple. By covering only 1 or 2 numbers, your chances of the photo radar cameras being able to digitally enhance the photo so that your numbers are readable increases.
This type of cover is also more visible, as the lens is separated into sections. They are usually made of plastic that yellows, and/or inferior adhesives that fail over time. For maximum protection, you need the genuine ON TRACK "Protector" cover.
see that other companies sell plastic covers that are gray or-brown in color, and claim to work like a polarizer? What about these?
A. WARNING: This type of cover is illegal to have on your car in most states/provinces in North America and other countries because they obstruct view of the license plate from any angle. These covers are highly visible and can get you an expensive ticket for "Obstruction of license plate numbers". We strongly recommend that you do NOT use them.
Why don't you recommend using a "flash buster" or other flash-back device for beating photo radar (a device which sits over the license plate and has a small flash built in, which flashes to overexpose the photo when hit with photo radar flash)?
A. We do NOT recommend these products for very good reasons, including:
Why should I feel good about putting an anti-photo radar cover over my license plate?
A. There are many reasons, including:
What kind of radar protection is the Laser Shield designed for?
A. Laser Shield is designed only for Laser (LIDAR) protection. In simplified terms, laser sends out an infrared beam at a wavelength of 904 nm. It is not visible to the naked eye, but is deadly to your car.
Laser beams requires a reflective surface on your car to bounce back to the laser gun, for the gun to get a good reading. Laser Shield diffuses the laser beam over the license plate, which is usually the most reflective, perpendicular, and best metallic surface to bounce the laser beam off.
Laser Shield saves you some time and distance on the road. As you approach a laser (LIDAR) gun, other parts of your vehicle will start to provide a bigger area and enough reflection for the radar, to eventually allow a speed reading of your car. So, be vigilant and slow down as soon as you see a laser trap.
Where is Laser used?
A. About 40 US States, most Canadian provinces, and many other countries use Laser. The Laser Shield has proven highly successful in all places.
Do I need a Laser Shield on the front and back plate?
A. No. 90% of laser guns out there only target the front of your vehicle. We recommend covering the front plate. If you live in an area where front plates are not used, you do not need a Laser Shield.
If you happen to live in a rare location where laser is shot from the rear, place a Laser Shield over the back plate also.
Does the Laser Shield obstruct the license plate numbers from view?
A. No. Laser Shield does not obscure view of the license plate in any way.
Exactly how effective is the "Laser Shield" at blocking laser beams?
A. Independent tests conducted by a laser-testing laboratory confirm that the Laser Shield and Total Eclipse are extremely effective. This is measured by how much laser light (at the police laser wavelength of 904 nm) gets absorbed or diffused by a plate cover. Our Laser Shield diffuses 98.3% of the laser beam, while the Total Eclipse diffuses 99.9%!
Why is the Total Eclipse so unique?
A. Total Eclipse is the only product of its type in the world! It was invented by ON TRACK and is designed for both laser and photo radar. In most areas, photo radar is taken from the back while laser radar is taken from the front. The best solution is to put a Laser Shield on the front, and Protector on the back.
In some places, both forms of radar are shot from both sides. This is the territory for Total Eclipse.
The only disadvantage of Total Eclipse is that it is more visible on the license plate, and should not be used if you think this will be a problem in your area.
There are other brand covers being sold, that say they protect you from both laser and photo radar, but they are totally clear. Do they work?
A. No. There are dishonest vendors who will try to sell you a clear piece of plastic which is only a cheap license plate cover designed to keep dirt off your license plate. That is why they are so inexpensive. Do not be fooled. We test them as fast as we find them, and these covers do not work. Save your money.
Why don't even the best radar detectors work on photo radar, when they say that they do? Why do you recommend that I use an ON TRACK product instead?
A. Even the best radar detectors do not work well on photo radar. It is true that some detect the Ka band which photo radar commonly uses. However, photo-radar uses a very narrow (5 degree) beam across the road near the camera, so you do not have time to slow down when the detector alarms within this zone. Your photo is taken less than 1 second later, and you are caught! The same is true for photo-laser.
I have heard that laser detectors do not work. Is this true?
A. Laser detectors have 2 major problems associated with them, and can sometimes fail to warn you in time to prevent a ticket:
1. The laser beam is only 4-6 feet in diameter when it targets a vehicle in front of you. Your laser detector must see this beam in order to alarm. If this narrow beam is not hitting your laser detector, no warning of laser trap down the road is given off.
2. Because it only takes less than 1 second for the laser gun to get a reading of your car, once your detector alarms you have no time to slow down.
I already have a laser detector or jammer. Do I still need a Laser Shield?
A. We recommend using a Laser Shield even if you are using a detector or jammer. This will give you the best chance of avoiding a ticket, for very little extra cost.
Do radar and laser jammers work? Do you sell them?
A. No comment. Some work. Some do not. We do not manufacture these products.
Are laser jammers legal everywhere, as some manufacturers claim?
A. No. Recently in Canadian (BC) news was an incident where police impounded a speeding vehicle when they could not easily remove the installed remote laser jammer. Contrary to what you hear, laser jammers are not legal everywhere. They are also not legal in some other countries.